Service model

Clear responsibility.
Clear boundaries.

We handle agreed employment administration. You control the work and rules.

What we handle

What TalentPool handles.

↳

Workforce capacity

A reusable pool organised around your roles and sites.

↳

Employment administration

Routine administration is handled within the agreed scope. Selected by you. Employed by us.

↳

Human exceptions

New roles, changed terms and critical issues return for review.

Service standards

Automation with a clear boundary.

Your SLA defines the service window, response targets, payment expectations and exception handling.

Service windowAgreed before activation
Response targetsShown before you start
Client chargesAll prepaid
Payment termsConfirmed in the SLA
Outside the rulesHuman review

Detailed payment and employment terms are confirmed in the signed SLA, order confirmation and Employment Agreement.

Next

See the cost model.

Capacity, actual employment cost and fixed services are shown separately.